Privacy Policy
Zhejiang Yayan Biotechnology Co., Ltd. (hereinafter referred to as "we") places great importance on the security of our users' personal information. This Privacy Policy details how we collect and use user information on our website at https://gb.cnayan.com. By browsing and using our website, you signify your agreement to our Privacy Policy; otherwise, please close the page and discontinue your use of our website.
1. What information do we collect?
Data you submit to us—Information you provide to us via online forms.
Cookies—Cookies are small files (typically consisting of letters and numbers) downloaded to your device (computer, tablet, mobile phone, or similar device) when you visit a website. Cookies allow the website to recognize your device, and website owners can use them to operate the site more effectively. Cookies are used to understand how the website or service is used, help you navigate between pages efficiently, remember your preferences, and improve your browsing experience. If you do not want us to recognize your device, you can also block all cookies by adjusting your browser settings or deleting cookies from your browser.
2. How do we use users’ personal information?
With regard to the information you provide to us, we will strictly comply with legal requirements and use your information solely for the following purposes:
1) To send you personalized product information, marketing materials, quotes, and other content;
2) To review and respond to your inquiries;
3) For data analysis.
We are committed to protecting users’ personal privacy and will not disclose or disseminate any information you register on our website, except in the following circumstances:
1) When we have obtained your explicit prior authorization;
2) When required by court or arbitration rulings, or other judicial proceedings;
3) When required by relevant government authorities;
4) When required by other applicable laws and regulations.
3. When do we share your information with third parties?
We share and disclose your personal information only when it is lawful, reasonable, and necessary, including:
1) Our affiliates/business partners.
2) We do not sell or authorize third parties to use your personal information.
3) Personal information of minors: Our services are primarily intended for adults. Minors should not create their own personal information accounts without the consent of a parent or guardian. If you are a minor, we ask that you have your parent or guardian read this policy and use our services or provide information to us only with their consent. In cases where we collect a minor’s personal information with the consent of a parent or guardian, we will use or disclose such information only when permitted by law, with the explicit consent of the parent or guardian, or when necessary to protect the minor. If we discover that we have collected a minor’s personal information without first obtaining parental or guardian consent, we will take steps to delete such personal information as soon as possible. If you (as a person with parental responsibility for a child) notice that your child has provided personal data to us without your consent, you may contact us.
4. How We Protect Your Personal Information
1) We select qualified data storage service providers to securely store your information. We will take appropriate security measures to protect the personal information you provide and prevent unauthorized access, disclosure, use, alteration, damage, or loss of your data. Please understand that no security measure is 100% effective; we will do our utmost to ensure the security of your personal information.
2) The internet is not a completely secure environment. Information exchanged via email, instant messaging, and other similar methods may not be encrypted; we recommend that you exercise caution when sending personal information through these channels. Please use strong passwords to ensure the security of your account. If you have reason to believe that your personal information may be at risk, please notify us immediately.
3) In the event of a personal information security incident, we will immediately investigate and take remedial measures to prevent and mitigate the harm caused by such incidents. If required by laws and regulations to notify the authorities responsible for personal information protection and the data subjects, we will promptly notify the relevant parties.
5. Links to Third-Party Websites
Our website and applications may from time to time contain links to or from the websites of our partners, advertisers, and affiliates. If you access any of these websites, please note that they have their own privacy policies, and we are not responsible for these policies.
6. Revisions and Updates to This Privacy Policy
We reserve the right to revise or update this Privacy Policy. Changes to this Privacy Policy will be posted on our website. If you continue to use our services after the updated policy takes effect, you are deemed to have fully read, understood, and accepted the updated policy and agreed to be bound by it.
7. How to Contact Us
If you have any questions, comments, or suggestions regarding this Privacy Policy, please contact us via the following methods:
Zhejiang Yayan Biotechnology Co., Ltd.
Email: info@cnayan.com
Generally, we will respond within fifteen business days after receiving your inquiry and verifying your identity.
If you are dissatisfied with our response, particularly if our processing of personal information has infringed upon your lawful rights and interests, you may also seek a resolution by filing a lawsuit with the competent court in Ningbo City, Zhejiang Province.
